Keep all chats and bookings inside the VSparkCare platform — it’s safer and faster. Need help? Our friendly support team is always ready to assist!

Yes! You can purchase gift vouchers directly through our website or by contacting our support team.

One voucher per booking. Any additional vouchers can be saved and used for your next visit!

Enter your discount or referral code in the promo code field at checkout to apply it to your booking.

Just type it into the Promo Code box at checkout and enjoy your discount instantly!

No problem! Contact us and we’ll make it right, fast.

Your cleaner always gets paid in full. Discounts or promo codes only adjust your payment, not theirs.

You pay only for the booked time. If extra time is needed, your cleaner will inform you, and you can approve any additional charges before they continue.

Contact us right away! We’ll send a replacement as quickly as possible.

Share your thoughts online or with our support team — we value your input and act on it quickly.

We value your feedback! Share your thoughts online or with our support team, and we’ll act fast to improve.

No worries! We’ll help you switch to another professional who’s a better match.

Let us know immediately! Our friendly support team will help you resolve it quickly.

We love hearing from you. Share your thoughts online or with our support team, and we’ll act quickly to make things even better.